Whether you've spotted a dodgy listing, have feedback on the platform, or just have a question - reach out directly.
Email us
The best way to reach us. Send questions, feedback, or anything you'd rather not post publicly.
tuzama@zohomailcloud.ca We typically reply within one business dayDM us on social
Quick questions? Slide into our DMs on Instagram or X. We check them regularly.
Before you write: quick answers
I found a listing that looks fake or misleading. What should I do?
Email us with the listing URL and a brief description of the problem. We review every flag and remove listings that violate our policies, usually within 24 hours.
I'm trying to contact a landlord about a specific property.
That's between you and the landlord. We don't facilitate or relay rental conversations. Use the contact details shown directly on the listing page. That's the whole point of tuzama.
I'm a landlord and I need help with my listing or account.
Start by checking your dashboard. Most things like editing, pausing, or reactivating a listing are handled there. If you're still stuck, email us and include your account email so we can look you up fast.
I have a partnership or press enquiry.
Drop us a line at tuzama@zohomailcloud.ca with the subject line "Partnership" or "Press" and we'll get back to you.