tuzama connects you directly with landlords and renters, with no middleman. That's what makes it fast — but it also means the usual street-smarts apply. Here's how to stay safe.
The short version
Before you reach out
tuzama is a directory — landlords post listings, renters browse them, and once you're both ready, contact details are exchanged so you can take it from there. We don't verify listings, vet landlords or renters, arrange viewings, or process any payments. Everything past that first contact is between you and the other person, so it's worth treating it with the same caution you would any direct, off-platform deal.
Watch out for
Before you pay anything
Don't send a deposit, rent, or any payment before you've physically seen the property and met the landlord (or their clearly authorized representative). If you can't view it yourself, send someone you trust — never rely solely on photos or a video call.
Ask to see ID confirming who you're dealing with, and where possible, some proof they own or manage the property (a title deed, a previous tenant's lease, a utility bill in their name). A genuine landlord won't be offended by reasonable questions.
Meeting up
Where possible, view properties during daylight hours and bring a friend or family member along. Let someone know where you're going and roughly when you expect to be back, especially for a first viewing.
For landlords too
If you're a landlord, it's reasonable to ask prospective tenants for ID and references before handing over keys or signing a lease, the same way you'd want a renter to verify you.
See something off?
If a listing looks fraudulent, misleading, or duplicated from elsewhere, email us at tuzama@zohomailcloud.ca with the listing link and what looked wrong. We'll review and remove it if it violates our Terms of Service. A dedicated in-app reporting button is coming soon.