We're a small team.
We read every message.
Whether you've spotted a dodgy listing, have feedback on the platform, or just have a question, reach out directly.
Whether you've spotted a dodgy listing, have feedback on the platform, or just have a question, reach out directly.
Whether you've spotted a dodgy listing, have feedback on the platform, or just have a question, reach out directly.
The best way to reach us. Send questions, feedback, or anything you'd rather not post publicly.
tuzama@tutamail.com Send an emailQuick questions? Slide into our DMs on Instagram or X. We check them regularly.
See if we have already answered your question below.
Use the "Report Listing" button directly on the property page. We review every report and remove listings that violate our policies, usually within 24 hours. You can also email us if you need to provide extra evidence.
That's between you and the landlord. We don't facilitate or relay rental conversations. Use the contact details shown directly on the listing page. That's the whole point of Tuzama.
Start by checking your dashboard. Most things like editing, pausing, or reactivating a listing are handled there. If you're still stuck, email us and include your account email so we can look you up fast.
Drop us a line at tuzama@tutamail.com with the subject line "Partnership" or "Press" and we'll get back to you.
We're here to answer anything about renting in Kenya.
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