Safety and trust.
Tuzama connects you directly with landlords and renters, with no middleman. That's what makes it fast, but it also means the usual street-smarts apply.
Tuzama connects you directly with landlords and renters, with no middleman. That's what makes it fast, but it also means the usual street-smarts apply.
Tuzama connects you directly with landlords and renters, with no middleman. That's what makes it fast, but it also means the usual street-smarts apply.
Never send money before visiting the property in person.
Be wary of deals that seem too cheap for the area.
A landlord who avoids calls or meeting in person is a red flag.
Pay deposits and rent directly to a verified landlord, never a third party you haven't
confirmed.
Report suspicious listings so we can take them down.
Tuzama is a directory. Landlords post listings, renters browse them, and once you're both ready, contact details are exchanged so you can take it from there. What we check: Every listing is reviewed by our team before it goes live. We confirm the property's building name and street address against its map location, so the home you see is a real home in the area shown. What we don't check: We don't verify ownership or title, vet a landlord's finances, or handle payments. Never send money before visiting the property in person.
Everything past that first contact is between you and the other person, so it's worth treating it with the same caution you would any direct, off-platform deal.
If you notice any of these, proceed with extreme caution or walk away.
Don't send a deposit, rent, or any payment before you've physically seen the property and met the landlord (or their clearly authorized representative). If you can't view it yourself, send someone you trust. Never rely solely on photos or a video call.
Ask to see ID confirming who you're dealing with, and where possible, some proof they own or manage the property (a title deed, a previous tenant's lease, a utility bill in their name). A genuine landlord won't be offended by reasonable questions.
Where possible, view properties during daylight hours and bring a friend or family member along. Let someone know where you're going and roughly when you expect to be back, especially for a first visit.
Help keep the community safe by reporting fraudulent listings.
If a listing looks fraudulent, misleading, or duplicated from elsewhere, use the "Report Listing" button on the property page or the "Report Landlord" button on their profile. You can also email us at tuzama@tutamail.com. We review every report and remove listings that violate our Terms of Service.
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